Buyer Service Commitment

Achieving and maintaining the status of a highly respected real estate company in the 
ANESSA V COHEN REALTY market area is a direct result of our outstanding 
service to all our clients and customers.

We will continue to enhance our reputation by not only meeting the consumer’s expectations
but by exceeding those expectations at every opportunity.

1.   Present you with NYS Dept of State Agency Disclosure

2.   Consult with you to determine your real estate needs

3.   Review & establish your financial ability and purchase range. Explain and make you aware 
      of your purchasing and financing options.

4.   Familiarize you with our community to assist you with your neighborhood amenities and 
      property choices.

5.   Explain local real estate procedures, related paperwork, documents and chronological order
      of events.

6.   Offer and show you properties according to Fair Housing regulations and ethical real estate practices.

7.   Describe material facts known about property. Respond accurately and honestly to your questions
      concerning the property.

8.   Assist you in preparing purchase paperwork.

9.   Assist you in preparing mortgage financing.

10. Promptly present and deliver all written offers from purchase to seller or their designated 
      representative as prescribed by law or by MLS procedures.

11. Promptly inform you of seller’s response to your offer and to counsel with you accordingly.

12. Act as your central point of contact and liaison between you and any other service providers you
      choose to include in the transaction as permitted by law or local practice.

13. Monitor and keep you informed of progress to the transaction

14. Provide you with information, explanations, guidance, and support throughout the purchase process.

15. Be available, and promptly respond to any requests you have to help make this purchase a
      pleasant, stress-free and successful experience for you.

16. How else may we be of assistance to you?

Buyers! There is a second option of representation available to you called “BUYER’S BROKER” which allows you to engage an agent on your behalf to represent you and your interests with undivided loyalty to you, the buyer. When reviewing and signing the Dept of State Agency Disclosure, this alternative choice will be offered to you by Anessa V Cohen Realty agents.